Shipping Policy – SeangaLiving
1. Free Shipping on All Orders
We are pleased to offer free shipping on all orders – no minimum purchase required. This applies to both domestic and international deliveries.
2. Processing Time
Orders are processed within 1–3 business days after payment confirmation. You will receive a shipping confirmation email with tracking details once your order has been dispatched.
3. Delivery Times
Delivery times vary based on your location:
| Region | Estimated Delivery Time |
|---|---|
| South Africa (Major Centres) | 2–5 business days |
| South Africa (Outlying Areas) | 5–10 business days |
| International | 10–21 business days |
Please note these are estimates and not guarantees. Delays may occur due to courier backlogs or customs clearance.
4. Tracking
All orders include tracking. Once your order ships, you will receive a tracking number via email to monitor your delivery status.
5. Damaged or Lost Items
- Damaged Items: If your order arrives damaged, please contact us within 7 days of delivery with photos of the damage and packaging. We will arrange a replacement or refund at no cost to you.
- Lost Items: If your parcel is lost in transit, we will investigate with the courier. If confirmed lost, we will offer a full refund or resend your order.
6. Incorrect Delivery Details
Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to incorrectly provided addresses. If you notice an error, contact us immediately at info@seangaliving.store so we can attempt to intercept the order.
7. Customs & Import Duties (International Orders)
For international deliveries, any customs duties, taxes, or import fees are the responsibility of the recipient. We are not liable for delays caused by customs.
8. Contact Us
If you have any questions regarding shipping, please email us at info@seangaliving.store.
Last Updated: 20/02/2026